Privacy

Privacy Policy

Last updated: December 9, 2025

At HyperAgent, we consider data privacy a cornerstone of institutional trust. As a Swiss company, we adhere to strict data protection standards. This policy explains how we collect, use, and protect your information.

Key Privacy Principle

HyperAgent is 100% non-custodial. We never have access to your funds, private keys, or the ability to withdraw assets from your account. Your assets remain in your Hyperliquid wallet at all times.

1. Data Minimization

HyperAgent operates on a strict "need-to-know" basis. We only collect and process information that is essential to provide our Service. We do not sell, rent, or share your personal data with third parties for marketing purposes.

2. Information We Collect

Account Information

  • Email address (for account access and notifications)
  • Encrypted password hash (we never store plaintext passwords)
  • Account creation and login timestamps

Trading Configuration

  • Risk parameters and trading preferences you configure
  • Encrypted API keys (Trade-Only permissions, stored with AES-256 encryption)
  • Agent configuration settings

Usage Data

  • Agent uptime and performance statistics
  • Trade execution logs (for transparency and debugging)
  • Platform interaction metrics

Payment Information

  • Subscription status and billing history
  • Payment method (processed by Stripe - we never store credit card numbers)

3. What We Do NOT Collect

  • Your private keys or wallet seed phrases
  • Your Hyperliquid account balance or holdings
  • Withdrawal-capable API keys
  • Personal identification documents
  • Social media profiles or contacts

4. How We Use Your Information

We use collected information to:

  • Provide and maintain the HyperAgent Service
  • Execute trades on Hyperliquid according to your configuration
  • Send important service notifications and updates
  • Process subscription payments
  • Improve our Service and user experience
  • Comply with legal obligations

5. Security Infrastructure

We implement enterprise-grade security measures to protect your data:

  • All data encrypted in transit (TLS 1.3) and at rest (AES-256)
  • API keys stored with hardware security module (HSM) protection
  • ISO 27001 certified hosting infrastructure
  • Regular security audits and penetration testing
  • Multi-factor authentication available
  • Strict access controls and audit logging

6. Swiss Data Protection

As a Swiss company, HyperAgent is subject to the Swiss Federal Act on Data Protection (FADP), which provides strong privacy protections. Switzerland is recognized by the EU as providing an adequate level of data protection. Your data benefits from:

  • Strict data protection laws with significant penalties for violations
  • Independence from foreign surveillance programs
  • Strong banking secrecy traditions applied to digital services
  • GDPR-equivalent protections for EU residents

7. Data Retention

We retain your data only as long as necessary to provide our Service:

  • Account data: Until you delete your account
  • Trading logs: 90 days for active troubleshooting, then anonymized
  • Payment records: As required by Swiss law (typically 10 years)

You can request deletion of your account and associated data at any time by contacting support.

8. Third-Party Services

We use the following third-party services:

  • Stripe - Payment processing (PCI DSS compliant)
  • Hyperliquid - Decentralized exchange for trade execution
  • Google Cloud - AI processing

9. Your Rights

Under Swiss and EU data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data (right to be forgotten)
  • Export your data in a portable format
  • Object to certain processing activities
  • Withdraw consent at any time

10. Contact

For privacy-related questions or to exercise your rights:

HyperAgent Technologies
Data Protection Officer
Switzerland
Email: privacy@hyperagent.ch